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Why am I being asked for my phone number?

SuperHost Vacations uses SMS to notify cleaners about new cleaning assignments, schedule changes, reminders, cancellations, and payment updates. SMS notifications are optional and you may opt out at any time by replying STOP.

SMS Notifications

Receive text notifications regarding cleaning assignments and operational updates from SuperHost Vacations.

Program: SuperHost Vacations Cleaner Notifications

Use international format (E.164). Example: +14072830997

Privacy PolicyTerms of ServiceSMS Terms

No mobile information will be shared, rented, or sold to third parties or affiliates for marketing or promotional purposes.

Optional. You can continue without SMS — you'll still get push and in-app notifications.

SMS Consent & Opt-In

SuperHost Vacations Cleaner Notifications

1. Who receives messages

Messages are sent only to cleaning staff who work with SuperHost Vacations and who have voluntarily opted in. This is an internal, operational (non-marketing) program. Consent is never a condition of employment, and phone numbers are never purchased, rented, or shared.

2. How cleaners opt in

  1. The cleaner opens a dedicated SMS Notifications page — either on their first sign in or from this page — and may enter their full name and mobile number.
  2. The consent checkbox starts unchecked and is entirely optional. The “Continue” button is always enabled, so a cleaner can submit the form without consenting; SMS is only enabled when the box is checked. Consent is never pre-selected, and administrators cannot accept consent on a cleaner's behalf.
  3. A cleaner may skip opting in entirely and still use every part of the app.
  4. Each decision is stored with the user ID, full name, phone number, consent status, date and time, IP address, device information, and the exact consent text and version shown.
  5. Immediately after opting in, a welcome text confirms enrollment and repeats the frequency, rate, HELP and STOP disclosures.

3. Exact consent language

SMS Notifications

I agree to receive informational/operational SMS text messages from SuperHost Vacations regarding cleaning assignments, schedule reminders, cancellations, payment notifications, and operational communications. Message frequency may vary. Message and data rates may apply. Reply HELP for help. Reply STOP to unsubscribe at any time. Consent is not a condition of employment or of any purchase. Providing your mobile number is optional.

4. Message frequency

Message frequency may vary depending on assigned cleaning jobs. Messages are sent when a cleaning is assigned, changed, cancelled, or paid.

5. Message and data rates

Message and data rates may apply. Charges depend on the recipient's mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.

6. How to opt out (STOP)

Reply STOP to any message to stop receiving texts. The account's SMS status is updated to “opted out” and no further messages are sent. Reply START, or opt back in from within the app, to re-subscribe.

7. How to get help (HELP)

Reply HELP to any message, email info@superhostvacations.com, or call (407) 283-0997.

8. Privacy of consent data

No mobile information will be shared, rented, or sold to third parties or affiliates for marketing or promotional purposes.

Privacy PolicyTerms of ServiceSMS Terms